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Policies

Items are primarily shipped via UPS, or FedEx, but may also be shipped via U.S. Postal Service or Canadian Express. For some items, you may be able to select the shipping option you prefer (ground, two day, overnight). Our pricing is designed this way so that there is no confusion or surprise when the final tally is calculated for your Shopping Cart at the time the transaction is complete and you are ready to place your order. This mechanism also allows multiple products from several vendors to be shipped each according to your wishes. Other than for certain perishable items, you never have to pay to ship anything faster, and therefore more expensively, than you wish.

Shipping options may be limited for specific products or vendors. Some products require specific shipping schedules due to the perishable nature of the goods themselves. When your shipping options are restricted, you will find that there are fewer 'Add to Shopping Cart' buttons available. Please note that all perishable items must be shipped per the schedule required by the vendor.

Orders may only be shipped to a deliverable street address - no P.O. Boxes. Orders to Alaska, Hawaii, or Puerto Rico may incur additional shipping charges. Delivery requests for weekends or holidays will also incur additional shipping charges (if such delivery service is available for that product)

Presently, tropicimporters.org can only fill orders within the Canada. We look forward to filling international orders in the future.